FEATS Program
The Family Empowerment Action to Self-Sufficiency Program (FEATS) is designed to assist enrolled program participants in removing obstacles and solving problems that stand in their path to self-sufficiency. Focus is placed on assisting families in raising their income level above the Poverty Guidelines set by the United States Department of Health and Human Services. The program provides case management, human resource readiness and development training, employment search and referrals along with special financial support services.
Apply by Downloading an application and mail or bring to address listed below:
Physical Address:
Mailing Address:
PO Box 1470
Durham, NC 27702
DOWNLOAD
APPLICATION
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Phyllis Joyner, CSBG Director 919.688.8111, ext. 253
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Gabbryelle Ledbetter, Intake Specialist 919.688.8111, ext. 228
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De'Juana Middleton, Lead Case Manager 919.688.8111, ext. 225
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Sandra Lee-Cunningham, Case Manager 919.688.8111, ext. 261
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Kendal Phillips, Case Manager 919.688.8111, ext. 287
Mailing Address:
PO Box 1470
Durham, NC 27702
STAFF DIRECTORY
COMPLAINT POLICY
It is the policy of Operation Breakthrough, Inc. that all clients, as well as prospective clients, can exercise their right to file a formal complaint regarding their dissatisfaction with any action or inaction of an employee of Operation Breakthrough. All complaints will receive a formal written response and kept on file for at least five years.
To file a Complaint please download the Complaint Policy and Form below.